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Old 05-29-2009, 07:24 PM   #18 (permalink)
HomeComputerGames
Affiliate Program Manager
 
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Default Re: How Quickly Should an Affiliate Manager Respond?

Quote:
Originally Posted by GregK View Post
Obviously the faster the response, the better it is for the affiliate, but you are not the only affiliate that a manager works with (despite what some affiliates think).

I think 24 hours is a good response time. Any opinions?
Having been on the other side in the past I always enjoyed instant response.
Many affiliate managers added me to their IM. This is their job after all and the client comes first.
How many people would tell someone that was offering them money to "wait for a bit"? "I'll come back and get it later".

But 24 hours is acceptable.......not any longer or I would get frustrated. If it happened often I would start looking for someone else that wanted the income I could generate for them

HCG
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